Privacy Policy

Thank you for trusting Unwynd.io with your personal information and projects. Unwynd.io believes personal information should be thoughtfully handled and we take this matter seriously. We are committed to privacy practises which are transparent and compliant so we want to let you know how we will handle it in this Privacy Policy.

  • Last Revised : 4th August, 2021
Table of Contents:
Personal Information Collected by Unwynd.io :

Registration Information: : Full Name, Username, Password, Email, Telephone Number, Country, and Company Name (if applicable).

Payment Information: Full Name, Email, Telephone Number, Payment Card Number, CVC code and Expiration date.

Usage Information: When accessing our Service and Website, we will automatically collect the same basic information most services collect and subject where necessary, to your consent. This will include how you use the service, pages you visit, the session information, time and date of access, IP address and your referral site. Regardless of whether the visitor has an account with Unwynd.io, this is the information we shall collect. This information may also include User Personal Information.
3a) Product Usage Data: When you use Unwynd.io®, we collect information based on your use of the features of our product such as queries you submit, your workspaces, users, content, and links you interact with within your content. We also collect information on the type of files shares and if any, Third Party Services that are used.

Location Information: Information from you, other users and other third parties are collected to help approximate your location. We may also use a business address submitted by your employer or an IP address received from your browser or device used to access the Website and Service.

Device Information: Unwynd.io® collects information about devices accessing the Website and Service which includes the device type, operating system, device setting, application IDs, unique device identifiers and crash data.

Third-Party Services: Users can choose to permit or restrict Third-Party Services for Workspaces. For example, if you connect your Unwynd.io account with social networking sites, we may receive information about your social networking accounts such as your name, user or displace name alongside your email address and public profile.

How we use your personal information:

Unwynd.io abides by user instructions, including any applicable terms or agreement that incorporates this Privacy Policy. We shall use your information for the following items:

  • To provide, update, maintain and protect our Website, Service and Product.

  • To develop any additional productivity tools and features that help enhance our Service, Product and Website.

  • Your Registration Information will be used to create your account and allow you to use the Product and Service.

  • Your Payment Information shall be used to allow you to purchase a subscription for our Product.

  • We use your information to help enhance the user experience.

  • To allow us to respond to any questions, suggestions, and comments to maintain and enhance our customer service.

  • To provide support and references such as confirmations, invoices, technical notes, updates, security alerts and other administrative messages.

  • To help troubleshoot and ensure our Product, Service and Website are secure. Communicate any promotions, events, and news about our Service, Product and Website to users and referrals.

  • Combine information we get from you through our Service, Product, and Website with Third-Party services that get linked to your use. This allows us to understand each individual need and provide a more personalised service.

  • To enforce our terms and conditions to protect our business, partners, and users.

  • To protect against fraudulent, unauthorised, or illegal activity and hold investigations when necessary.
How Unwynd.io shares and discloses personal information:
  • With your permission, we may share personal information via our Website and Service.

  • We provide personal information to trusted partners who work alongside or on behalf of Unwynd.io. For example, we share Usage Information with training or certification partners.

  • When using Unwynd.io alongside Third-Party Services, we shall use your Personal Information to authenticate you and enumerate data sources available to you.

  • If you have allowed for it, we use your email address to communicate with you or send.

  • Personal information shall be shared to invite you to participate in surveys, beta tests and other research projects with your consent.

  • For security purposes, we may use your personal information to investigate potential fraudulent, unauthorised, or illegal activity.

  • To comply with our legal obligations, we may use user personal information to protect our intellectual property and enforce our Terms and Conditions.
Security:

Unwynd.io® works hard to protect all information that you provide from loss, theft, misuse or unauthorised access and disclosure. While we abide by appropriate managerial processes to ensure information is safeguarded within the current state of technology, it should be noted Unwynd.io, alongside other companies, can't fully eliminate security risks. To ensure you protect yourself, it is advised you create a strong password which is not shared across any other accounts you hold or services you use. It is also advised you do not disclose your information to protect yourself from unauthorised access. It should also be noted when you click a link to a Third-Party site, you shall leave our site so we cannot control what is on such sites.

Controlling your personal information:

Our marketing emails allow for the option to unsubscribe. If you do not wish to receive such information, you can unsubscribe from such messages or contact us to tell us you are no longer interested. You may also rectify inaccuracies in your Personal Information and/or ensure it is complete. Additionally, you may erase or delete your Personal Information to the extent permitted by applicable data protection laws. You can also control (including object) our processing of your Personal Information, as permitted by law.

When accessing our Website, you can choose to ensure your browser removes or rejects cookies from our services. However, it should be noted that these decisions may affect certain features or services on our Website. You may object to any processing of your personal information such as during direct marketing purposes. Additionally, you may withdraw your consent at any time (to the extent we base processing on consent) which will not affect the lawfulness of the processing based on such before its withdrawal.

Data Retention:

Unwynd.io shall retain user data in accordance with your instructions which include any applicable terms in the User Agreement, Terms and Conditions and User Use of Services as applicable by law. Users may customise retention settings and apply those customised settings at a Workspace level depending on the Service subscription.

If you would like to cancel or delete your Personal Information, you may do so on your user profile. We shall retain and use your information as necessary to ensure we comply with our legal obligations, enforce our agreements, and resolve any disputes but barring legal requirements, we will delete your full profile within 90 days of your request.

After an account has been deleted, some data such as an email address may be retained for marketing purposes. However as aforementioned in “Controlling your personal information”, you may unsubscribe to such.

Cookies:

Cookies themselves are small text files that websites store on computer hard drives or mobile devices of visitors. Unwynd.io only uses cookies which are strictly necessary to provide, secure and improve our services. For example, we use them to allow you to stay logged in or remember your preferences for a smoother user experience. Additionally, we may identify your device for security purposes, analyze the use of our Service, compile statistical reports and provide information for the future development of Unwynd.io. We shall be using our own cookies, not those of third-party analytics service providers.

How to contact us:

For any concerns or questions, please contact contact@unwynd.io

Changes to this Privacy Policy:

Laws, regulations, and industry standards evolve so Unwynd.io may change this Privacy Policy to keep up with these developments alongside our Website, Service, and Product. We shall make these changes apparent by posting them here, so we encourage you to review our Privacy Policy to stay informed. We shall add additional notice via email or through our Service. If you disagree with what is outlined in this Privacy Policy, you may deactivate your account. To remove Personal Information, you may contact our Service.

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